Eye Associates of Pinellas at Opti-mart

If I could rate this place a -0 I definitely would . The office Manager was rude and racist . She was unprovoked and purposely disconnected my call and when I called back and was intentionally ignored and call was purposely avoided several times . The Manager refused to listen to my concerns . I did not give consent to be billed and orders placed after and prior to being treated so badly. The office Manager refused to listen to my concerns and stated on her own she was placing an order . I tried several times to tell her I do not wish to be billed and I will take my business where it’s appreciated and I’m welcome as well as treated with dignity and respect. I will be in contact with the Medical Board and refuse to pay for what I did not give consent to authorize. The Manager took matters into her own hands and mad decisions for me . I have been working in the medical field for many years and this place is by far the worst I have ever seen . The Manager’s mentality was like a ghetto/thug on their worst day .*UPDATE !!! This response below 👇🏽 was false they never forwarded anything intentionally trying to hold me up for getting my glasses or contact out of retaliation because of this review.

My eye exam was so bad that when I put my glasses on, I almost threw up and fell over. I did not want another exam so I brought my glasses in and they took the prescription from them. And yet I was billed $385 Plus change I wanted some very big glasses which I had that prescription put in but the glasses were so big and heavy. They did not fit my face and they rested on my cheek. These people are supposed to be professionals. They let me buy these glasses. When you try on glasses and you look in the mirror – – they’re wonderful but when you wear them for a while, they’re heavy, heavy heavy. They did not pick this up until after I had the prescription in them. My entire experience was a nightmare there at OptiMARK.